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  FAQ
 
Here are examples of some common insurance questions. We will update this page frequently, so be sure to check back!

Q: What is a LEUSCH Insurance Service's customer?
 
A: A customer is the most important person to our office whether contacting us in person, by mail or by phone.
    A customer is not dependent on us. We are dependent upon him or her.
    A customer is not an interruption of our work, but the reason for it.  We are not doing a favor by providing service.. the Customer is doing us a favor by allowing us the opportunity to do so.
   A customer is not to argue with or match wits against.  Nobody wins an argument with a customer.
   A customer is someone who trusts us enough to bring his or her needs.  It is our responsibility to service the customer well...  our survival depends upon it.
  A customer is our friend.
 
Q: Why is it important to buy insurance from an independent insurance agent?
 
A: When you buy insurance from an independent agent - as opposed to an anonymous voice over the phone or cold computer monitor over the internet - you're assured of prompt, personalized service and attention from someone that you know and trust.  This is especially important should you have a claim.  An independent agent has the availability of multiple insurance carriers that can allow us to help you pick and choose what will be best for your individual needs rather than relying on the products of just one insurance company. 
 
Q: Are all policies alike?

A: No, there are a number of different policies with different benefits conditions, exclusions, and limitations and it is important to choose the policy that is right for you.
 
Q: What are the benefits of using LEUSCH Insurance Services?

A:
Over 75 years in business serving the insurance needs of Ohio and other select states.
    Over 50 years combined experience in the insurance industry.
    All personnel are licensed insurance agents.
    Access to a multitude of insurance providers to serve your needs.
   LEUSCH Insurance Services are proud members of the following:
 
Professional Insurance Agents Association
 
Society of Certified Insurance Counselors
 
Society of Certified Insurance Service Representatives
 
West Shore Chamber of Commerce
 
Fairview - West Park Rotary
 
Insurance Board of Northern Ohio
 
Association of Online Insurance Agents
 
Kamm's Corners Development Corporation
________________________________________________________

Link to Assoc. of Online Insurance Agents (AOIA)

 
Link to Professional Insurance Agents

Link to West Shore Chamber of Commerce

Link to Insurance Board of Northeastern Ohio

Thank you for considering the purchase of your insurance through our agency.  If you have any questions or concerns, please feel free to contact us.
- Bob Leusch

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Leusch Insurance Services Agency, Inc.
dba INSURANCE CONCEPTS
All Rights Reserved 
 
Coverage statements in this web site are general descriptions only. The full and exact contract is contained only in the policy. For costs and complete details of coverage, including applicable
exclusions and limitations, call or write our agency.
 
LEUSCH Insurance Services Agency, Inc. is licensed to do business in the following states:
Ohio, Pennsylvania, Michigan, Florida, New York, Texas, Illinois, and Iowa
 
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